Privacy Policy

Jaderick Ltd t/a Illuminated Letters London is committed to respecting your privacy and the privacy of all visitors that visit our website. The that information we collected about you will be used lawfully under the GDPR to fulfil the required services and to enable us improve in the manner our organisation deals with you.

We do put the right organisational and technical measures in place to protect your personal information. We shall be fair and transparent during our dealings with you, use of and storage of your personal information.

Should you require any questions about how we store and use your data answered, our contact details are: Data Protection Officer – Jaderick Ltd t/a Illuminated Letters London, MK Box – 77 Alston Drive, Bradwell Abbey Industrial Estate. MK13 9HG Or email us at gdpr@illuminatedletters.co.uk

The information which we collect about you will be used lawfully, fairly and transparently (in accordance with General Data Protection Regulation 2018 and UK Data Protection Laws). We shall retain all data exclusively within the UK. We shall only (if required by law to do so) transfer to ‘third countries’ where there is established ‘adequacy of protection’ or countries that the GDPR permits us to do so.

Any information given by you shall be disclosed to nobody outside of Jaderick Ltd t/a Illuminated Letters London and the same applies to companies which Jaderick Ltd has arranged services that are beneficial to you.

We expect that the information held about you is accurate and up-to-date. You also have the right to find out what information Jaderick Ltd t/a Illuminated Letters London hold about you and make changes if required to do so. You have the right (assuming we are not obligated by law to refuse) to ask Jaderick Ltd Illuminated Letters London to seize from using your information. If you would like to have your information rectified or removed from our database, please contact gdpr@illuminatedletters.co.uk – The type of information that we do collect from you, and which you voluntarily provide us on this website are: Your Name, Telephone, Email Address, Your Message and IP address.

We may also, in our further dealings with you or during the offer of service, require further information like date of birth, name of a guarantor (if required) and may take copies of proof of your identity in the form of utility bill, passport, driving license and payment transactions. You are under no obligation neither it be statutory nor contractual to provide Jaderick Ltd t/a Illuminated Letters London with your personal information. However our legitimate interest means that we will at least need the information above in order to offer our services to you efficiently and effectively.

Our legal basis for processing your data is based on legitimate interest and based on the information you have provided to us. Your details shall not be stored, processed or transferred outside the parties detailed above unless we have a lawful reason to do so. Unless otherwise required by law, all your personal data will be stored securely for a period of up to 7 years after our last identifiable contact with you, at which point we will delete them.

PROTECTION OF YOUR PERSONAL INFORMATION
Jaderick Limited t/a Illuminated Letters London shall take precautions which include administrative, technical and physical measures to protect your personal data against misuse, theft, loss and against unauthorised access. We shall also take appropriate measures to mitigate any unnecessary disclosure, alteration and destruction. Jaderick Limited t/a Illuminated Letters London use industry-standard efforts to safeguard the confidentiality of your personal data, including encryption where necessary, firewalls and install SSL certifications on our website.

ABOUT COOKIES
Our website uses cookies. Cookies are small text files placed on your device to assist our website to provide you with a better user experience. In general, these cookies are used to retain user preferences, store information; for example, your shopping baskets. It provides anonymised tracking data to third party applications. An example of this is Google Analytics. Cookies will generally make your online browsing experience much better. Not all users will like cookies so if you would prefer not to have cookies and would like to disable this on our website then the most effective method is to disable cookies in your own browser. Jaderick Limited t/a Illuminated Letters London will suggest to click on the ‘Help’ section of your web browser or read on their website about ‘Managing Cookies’ where guidance can be offered.

ABOUT GOOGLE ANALYTICS
This website uses Google Analytics to provide us with non-personal web traffic and website traffic analytics, which helps us to improve our website. Google Analytics tracking uses cookies in order to provide a report that is meaningful about visitors to our website but does not collect personal information or sensitive data. Google Analytics updates or set cookies to collect data required only for reporting purposes. Google Analytics also only uses first party cookies. This means that all cookies that are set by Google Analytics cannot be amended nor retrieved by any other service on any domain other than www.illuminatedletters.co.uk. If you would like more information on how Google Analytics cookies work, then click HERE.

If you have any concerns about how we handle your personal data or you would like to make a complaint, then you may complain to the Information Commissioners Office or contact them by calling 0303 123 1113

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